INTERNAL ADMINISTRATION POLICIES
Effective January 1, 2019
Please note these policies are establishes specifically to mitigate company risk.
As such, please ensure compliance.
Changes to Commission Structure effective January 1, 2020.
1. New outside associates will begin to earn commission after they have $25,000 in sales on the books.
2. Those who have contracts already signed for 2019, the contracts will be honored to December 31, 2019. Effective January 1, 2020, your
previous year’s sales will be totaled and new contracts will be established predicated on the previous year’s sales numbers in
accordance with the Commission Structure Framework.
3. Reporting sales window is measured between January 1st and December 31st. Please note, for accounting purposes, all data is
measured based on date the sale was made, and not on the date the passengers are traveling.
Commission Structure Framework.
25k to 35k = Associate’s commission will be 35% of the total commission received
36k to 50k = Associate’s commission will be 50% of the total commission received
51k to 70k = Associate’s commission will be 65% of the total commission received
71k+ = Associate’s commission will be 70% of the total commission received
Please note: 70% is capped
4. Commission will be provided based on TOTAL commissions received, including overrides. Example: Agency commission is $400.00
but the associate added an additional $100.00 to the record making the total commission amount of $500.00. The associate’s
commission will be based on $500.00.
SHARE CALENDAR
Within 72-hours after placing a deposit onto a client’s reservation you are required to mark the company share calendar for the final balance due date (to vendor), along with clients last name, reservation number and the final balance due amount.
Example: Smith, Res#879673091 to Apple, $4,351.00
Please use your color-coded name on the left side of calendar to appropriately mark the calendar due date. Please note: the company share calendar is ONLY for final balance due notices and not personal travel. It is specifically based on the CLIENT and not your personal travel schedules.
Professional Suggestion (not policy, but a suggestion)
It is suggested to mark your own calendars to email the client a final balance due reminder notice, no later than seven-days prior to due date. This is an EASY way to help keep organized during the busy season (usually January to July) and will help your clients prepare for the expectation of their final payment.
COMMISSION SHEETS
Within 72-hours after placing a deposit onto a client’s reservation you are required to submit the electronic commission form – WITH THE ATTACHED AGENCY COPY OF THE RESERVATION.
FAM TRIPS
ALL FAM trips must be approved by Steffany prior to registration.
If you wish to travel on a vendor sponsored familiarization trip – using Trofino Tri-Star Travel’s IATA Number and your company sponsored IATAN Card, please ensure you are approved prior to registering.
Why do I need prior-approval?
Please note when vendors extend FAM trip invitations, they are expending financial resources to familiarize you with their products – – with explicit expectations of:
1. Knowing what their product is about;
2. Educating you on how to promote AND SELL their product and;
3. Eventually SELL their product to clients.
When you participate on a FAM trip as an independent associate of Trofino Tri-Star Travel and upon your return have no sales (within 6 months of your return) supporting the vendor who sponsored the educational FAM trip, this reflects negatively on the company’s professional reputation and, as a whole, has the potential to negatively impact future company/vendor relations. In order to mitigate this risk, ALL FAMS must be pre-approved prior to registering.